Last updated November 15, 2026. Cottage Baker Sites is a service of Duby Digital, Alexandria, Virginia. Questions: hello@cottagebakersites.com.
We build, host and maintain a website for your bakery or small food business, based on the answers you give us. On the Starter plan, you pay a one-time setup fee and a monthly hosting fee; your site is built and published automatically after payment. Custom builds and social media services are agreed with you in writing (by email is fine) before any work starts.
The monthly fee covers hosting, security and software updates, the ordering and email features of your site, your owner dashboard, and small edits on request (such as menu, text, price and seasonal changes). Larger changes, like new pages or a redesign, are quoted first.
Our fees are charged through Stripe. The monthly fee renews automatically each month until you cancel. Prices are shown in US dollars on our site and at checkout; a price change never affects a plan you've already started.
Your own customers' payments go to your Stripe account, under Stripe's terms and standard processing fees. We take no commission on your sales.
The setup fee pays for building your site and is non-refundable once your build has started. If something goes wrong on our side and we can't deliver a working site, we'll refund the setup fee in full.
You can cancel the monthly plan anytime by emailing us; it stops at the end of the month you've paid for, with no cancellation fee. Monthly fees already paid aren't refunded.
Your domain name belongs to you. If you cancel, we'll send you your site's files on request, and your site stays online until the end of your paid month.
You're responsible for the products you sell, your prices and policies, and for following the laws that apply to your business (including cottage food, labeling, tax and permit rules where you are). You confirm you have the right to use the photos, logos and text you give us. Please keep your dashboard password private.
We'll keep your site running and secure with care, and fix problems on our side promptly. Our sites run on established providers (Netlify for hosting, Stripe for payments, Resend for email); we can't guarantee uninterrupted service when those providers have outages. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before it arose.
When you fill in our sign-up form we collect the details you enter: your name, business details, contact information, and answers about your products, schedule and branding. We use them only to build and support your website and to contact you about it. We never ask for, and you should never send us, passwords or payment card numbers.
Card payments are processed by Stripe; we don't see or store your card number. Your answers are stored with our hosting provider (Netlify), emails are sent through Resend, and form submissions may also be emailed to us. We don't sell your information or use advertising trackers. If you'd like a copy of your information, or want it deleted, email us.
Your form answers save in your own browser as you type, so you can come back later; clearing your browser data removes that copy.
If we update these terms, we'll post the new version here with a new date and, for active clients, let you know by email before changes take effect.